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Make a complaint
Island Homes welcomes complaints as a way to improve service delivery. Please help us to make things better for you.
A complaint is when you are dissatisfied with a service you have received or with how you have been treated by a member of staff or one of our contractors.
If you would like to make a complaint please do so in person or click here to email us or write to us at:
Samuda Local Housing Office, 350 Manchester Road, London E14 3ES.
Please include the following information in your complaint:
- Your name
- Your address
- Your contact telephone number
- Details of your complaint.
We will acknowledge receipt of your complaint in accordance with our Complaints Procedure.
As well as making your complaint, you can also make suggestions on how we can improve our service. | 
