We are a Resident Led Registered Social Landlord working on the Isle of Dogs in East London.

There are two ways to report a repair. Either visit the repairs section of this website or call our Repairs Team on Freephone 0800 783 6337 during office hours or our Out of Hours Emergency Service on Freephone 0800 376 1637.

Island Homes strives to deliver excellent customer service and satisfaction, however we also encourage you to tell us when our staff get it wrong. If you feel we have failed in this promise there are a number of ways of reaching us. You can use the complaints section of this website, call you local housing office or write to Island Homes Senior Operations Manager at

Millwall Local Housing Office

12, The Quarterdeck

Isle of Dogs, E14 8SJ

For more information please see the "Suggestions and Complaints" document in our Publications Section.

All Island Homes tenants will be issued with a new Island Homes AllPay card during the first week after transfer.

You can use this card to pay at any Post Office Branch or anywhere displaying the official payzone or paypoint symbols. You can also pay online by following the links from the "Paying your Rent" section on the site.

Alternatively we can offer a standing order service for easy hassle free payment. To establish a standing order service please call your local housing office for more information.

We take Anti-Social Behaviour very seriously. Please note that in case of emergency always dial 999 and ask for the Police.

For other types of Anti-Social Behaviour please read our policy document, "Tackling Anti-Social Behaviour" to the right of this screen.

You can call our office to make an appointment on:
Millwall Local Housing Office: 020 8522 3198
Samuda Local Housing Office: 020 8522 3199

In you would prefer to write please address all postal mail to:

Relevant Person
Millwall Local Housing Office
12, The Quarterdeck
Isle of Dogs,
London E14 8SJ

To apply for estate parking please contact your local Housing Officer by e-mail or by calling your Local Housing Office for more information on:

Millwall Local Housing Office: 020 8522 3198
Samuda Local Housing Office: 020 8522 3199

You will need to contact Tower Hamlets Parking Services on 020 7 364 5000.

You will need to contact your local Housing Officer by e-mail or by calling your Local Housing Office for more information on:

Millwall Local Housing Office: 020 8522 3198
Samuda Local Housing Office: 020 8522 3199

For all re-housing matters please contact your local Housing Officer by e-mail or by calling your Local Housing Office for more information on:

Millwall Local Housing Office: 020 8522 3198
Samuda Local Housing Office: 020 8522 3199