Making a complaint
Toynbee welcomes complaints as a way to improve service delivery. Please help us to make things better for you.
A complaint is when you are dissatisfied with a service you have received or with how you have been treated by a member of staff or one of our contractors.
more »Complaints procedure
Our complaints procedure has three stages to ensure that you are treated fairly. However we aim to resolve all complaints at stage 1.
more »Complaints Form
more »
